At Kultural Kollection, we value and respect your privacy. We are committed to safeguarding your personal information and ensuring that your experience with us is secure and pleasant. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

When you shop with us or browse our website, we may collect the following types of information:

• Personal Identification Information: This includes your name, email address, phone number, and shipping address.

• Payment Information: We may collect payment details such as credit card information or other payment methods to process your purchases.

• Website Activity: We track information about how you use our website, including IP address, browser type, device type, and browsing behavior. This helps us enhance your experience and improve our services.

2. How We Use Your Information

The information we collect is used to:

• Process Orders: To complete and fulfill your orders, including shipping, billing, and customer support.

• Personalize Your Experience: To tailor our website and offerings to better suit your preferences and interests.

• Send Marketing Communications: We may use your email address to send you updates about new arrivals, sales, and promotions. You can opt-out of these emails at any time.

• Improve Our Services: We analyze website traffic and customer behavior to enhance the functionality of our website and improve user experience.

3. Data Protection

We take your privacy seriously and use a variety of security measures to ensure your personal information is protected. All sensitive information (like payment details) is encrypted using SSL (Secure Sockets Layer) technology.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following reasons:

• Payment Processing: To complete transactions securely.

• Shipping Providers: To deliver your orders.

• Legal Compliance: If required by law or to protect our rights, we may disclose your information to law enforcement or other authorities.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track site usage, and improve performance. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Update or correct any inaccurate information.

• Deletion: Request that we delete your personal data, subject to any legal obligations.

• Opt-Out: Unsubscribe from marketing communications at any time by following the link in the email or contacting us directly.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party sites, including social media platforms. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before submitting any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be noted at the top. By continuing to use our website after such changes, you consent to the updated policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, feel free to contact us at:

Email: info@kulturalkollection.com

Address: Kultural Kollection Edmonton, Alberta, T5X 6E3. Canada